The DSL Connection; the unanswered question and everything else in between
My decision to move back to QC put in the need for me to avail of a DSL subscription so that I could work at home, and for those who read my earlier post I moved out of my condo in May but I only got to subscribe this month (or about a three-week delay). And since I got a fixed line subscription where usage is unlimited I have nothing else to do now while waiting for my downloads to finish I thought of writing in a few lines.First of all, let's discuss this DSL Connection. I was supposed to get the PLDT myDSL since we already had a land line subscription but since their subscription process was way too time-consuming for me and my mom (since the phone's registered in her name) I decided to go instead to Bayantel. I submitted my application last Sunday and they promised to call me back after three days (which incidentally fell on my birthday) to confirm my application and when I can pay for the subscription . They did not call back and I actually forgot but I did call them last Thursday to confirm and the polite lady on the other end of the line told me that the application was approved and someone was already coming over to install the line by Friday. I was quite surprised because how I understood the process was that they were going to confirm my application, I pay for the installation fee only then do they install it. So I told the customer rep about this and she told me that she'll check and someone will call me again. Friday came and I suddenly received a SMS from my mom telling me that they were already installing the lines and that the modem will be installed by Saturday. I told my mom to tell them that I haven't paid for it yet but what the heck if they wanted to put the lines in then let's not waste their time and their gas in coming to the house. So this Saturday I was about to go to where I applied for the line on how I should pay for the bill on the installation when Manang called me up to tell me that the person installing the modem was here. He put in the modem in a jiffy and I'm now officially online! Though I'm quite happy that I got the DSL in less than a week, i'm still curious as to the whole application process. So I do intend to call them up to inquire about this as well as the payment methods for this.
Next topic would be my unanswered question. Its been bugging me for about four days already and I still can't figure it out. Well i guess it may be something that they needed to do for themselves or its just plain getting back at you. whatever the case i just wanted to know why, but oh well.
So I guess that's just it for now. I'll try to post something more interesting next time.
posted by JaY @ 6/07/2008 12:35:00 PM
Comments: 0
